IT Family

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Privacy policy

1. Introduction

The privacy of visitors to our website is important to us, and we are committed to protecting it. This policy explains what we do with your personal information at IT Family.

2. Collection of Personal Information

The following types of personal information may be collected, stored, and used:

  • Last Name
  • First Name
  • Email
  • IP address

Personal information may be collected through:

  • Contact forms

3. Use of Your Personal Information

The personal information provided to us through our website will be used for the purposes described in this policy or on the relevant website pages. We may use your personal information to:

Before disclosing any personal information about another person, you must obtain the consent of that person regarding the disclosure and processing of their personal information in accordance with the terms of this policy.

If you submit personal information on our website with the intention of publishing it, we will publish it and may use that information in accordance with the permissions you grant us.

Without your explicit consent, we will not provide your personal information to third parties for their direct marketing or the direct marketing of other third parties.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public next to your comment.

If you are a registered user and upload images to the website, we advise you to avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images.

4. Disclosure of Your Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors to the extent reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (meaning our subsidiaries, our ultimate holding company, and all its subsidiaries) to the extent reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • To the extent that we are required to do so by law;
  • In connection with any ongoing or prospective legal proceedings;
  • To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • To the buyer (or prospective buyer) of any business or asset that we are (or are contemplating) selling;
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  • Except as provided in this policy, we will not provide your personal information to third parties.

5. International Data Transfers

The information we collect may be stored, processed, and transferred to any country in which we operate to enable us to use the information in accordance with this policy.

The information we collect may be transferred to the following countries, which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India.

The personal information you publish on our website or submit for publication may be available worldwide via the internet. We cannot prevent the use, good or bad, of such information by others.

You expressly agree to the transfers of personal information described in this section.

6. Retention of Your Personal Information

Personal information processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

The data retention period is 48 months.

We will retain documents (including electronic documents) containing personal data:

  • To the extent that we are required to do so by law;
  • If we believe that the documents may be relevant to any ongoing or prospective legal proceedings;
  • To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

7. Security of Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all the personal information you provide on secure servers (password- and firewall-protected).

All electronic financial transactions made through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

8. Your Rights Regarding Your Data

If you have an account or have left comments on the website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request the deletion of personal data about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Pour toutes demandes concernant vos données, vous pouvez nous contacter via le formulaire de contact sur notre site internet ou par voie postale : IT Family – 3 Rue des Capucines, L-8043 Strassen, Luxembourg.

9. Third-Party Websites

Our website may contain hyperlinks to third-party websites and information about them. We have no control over and are not responsible for the privacy policies and practices of those websites.

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

10. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be 'persistent' or 'session' cookies: a persistent cookie is stored by the browser and remains valid until its expiration date, unless deleted by the user before the expiration date; a session cookie, on the other hand, expires at the end of the user session when the browser is closed. Cookies generally do not contain any information that personally identifies a user, but the personal information we store about you may be linked to the information stored in and obtained from cookies.

We may use cookies to:

  • Recognize a computer when a user visits the website
  • Track users as they navigate the website
  • Enable the use of a shopping cart on the website
  • Improve the use of the website
  • Analyze the use of the website
  • Administer the website
  • Prevent fraud and improve website security
  • Personalize the website for each user
  • Send targeted advertisements that may interest certain users

For this purpose, we may use the following services:

  • Google Analytics
  • Google Adwords

Most web browsers allow you to refuse or accept cookies:

  • In Internet Explorer (version 10), you can block cookies by using the cookie management override settings available by clicking on 'Tools', 'Internet Options', 'Privacy', and then 'Advanced'.
  • In Firefox (version 24), you can block all cookies by clicking on 'Tools', 'Options', 'Privacy', and selecting 'Use custom settings for history' from the drop-down menu and unchecking 'Accept cookies from sites'.
  • In Chrome (version 29), you can block all cookies by accessing the 'Customize and control' menu, clicking on 'Settings', 'Show advanced settings', 'Content settings', and selecting 'Block sites from setting any data' under the 'Cookies' heading.

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you may not be able to use all the features of our website.

You can delete cookies already stored on your computer:

  • with Internet Explorer (version 10), you must delete the cookies file manually;
  • In Firefox (version 24), you can delete cookies by clicking on 'Tools', 'Options', 'Privacy', selecting 'Use custom settings for history', clicking on 'Show Cookies', and then 'Remove All Cookies'.
  • In Chrome (version 29), you can delete all cookies by accessing the 'Customize and control' menu, clicking on 'Settings', 'Show advanced settings', 'Clear browsing data', and then 'Delete cookies and other site and plug-in data' before clicking 'Clear browsing data'.

Deleting cookies will have a negative impact on the usability of many websites.

If you visit the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies are stored for two days, and screen options cookies are stored for one year. If you select 'Remember Me', your login cookie will be retained for two weeks. If you log out of your account, the login cookie will be removed.

When you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the ID of the article you just edited. It expires after one day.

11. Changes to the Privacy Policy

We may update this policy from time to time by publishinga new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may also notify you of changes to this policy by email if you have requested it.